Customer Care
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Recent activity by Customer Care-
SS HLBS-028hp [HL4671-HL4680 RABe 503 additional set]
HL4671-HL4680
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SS HLBS-027hp [HL1671-HL1680 RABe 503]
HL1671-HL1680
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SS HLBS-028u [HL4680 RABe 503 additional set]
HL4680
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SS HLBS-027u [HL1680 RABe 503]
HL1680
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What is the delivery time within the UK?
Express shipping: £6.95 Your order will be activated within 1 working day of the order being received. Delivery to England and Wales will be distributed between 1-2 working days while Northern Irel...
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Contact Details - Hornby Espania
900 67 03 41 Customerservices.es@hornby.com Technicalservices.es@hornby.com
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Contact Details - Hornby Deutschland
08000 00 26 27 Customerservices.de@hornby.com Technicalservices.de@hornby.com
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Contact Details - Hornby Italia
800 01 98 50 Customerservices.it@hornby.com Technicalservices.it@hornby.com
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Contact Details - Hornby France
0801 87 00 06 Customerservices.fr@hornby.com Technicalservices.fr@hornby.com
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How do I return a product within the UK?
This returns procedure is for goods purchased in the UK from the Hornby website only. For all other UK returns please contact your retailer. Faulty or damaged goods can be returned for full credit ...